Fourth Mode delivers valuable, relevant & productive Customer & Business Engagement solutions

Helping Clients deliver Digital & Transformation strategies


Customer Engagement

Helping clients build valuable digital based relationships with their customers.

Designing and building innovative customer journey interactions to meet or exceed customer expectations, increasing satisfaction, loyalty and advocacy.

Outcomes that deliver measurable results, build new revenue channels and continuously optimise and improve the experience.


Business Engagement & Improvement

Solutions for clients to transform how they run, manage and operate their business.

User Centric Platforms that deliver relevant intelligent insight and information to drive new ways of working and better decision making.

Maximising existing and new augmented technologies, that return companies technology investments by delivering increased collaboration, information sharing and workforce productivity.

Consulting

We help our clients harness their business value and plan for digital transformation, disruptive and emerging technologies.

We provide clients with a full suite of digital services - including digital strategy, research, user experience design, staff engagement, engineering and implementation across mobile, web and social media channels.

Strategy
Planning
Research
Advisory

Professional Services

Fouth Mode delivers professional services for innovative and measurable digital projects, websites, customer and business engagement platforms and applications.

We utilise the concepts, principles and techniques of User Experience (UX) and Customer Experience (CX) to design and validate platforms that engage the audience and deliver on business goals.

Digital Projects
System Integration
Application / Website Development
Insights / Analytics / Intelligence
CMS / CRM / Mobile / Social
Managed Service

Products

Digital products have become central to the offerings of almost every successful business. Fouth Mode develops award winning applications and platforms, these are sold directly or through our partner networks.

The company resells the best of breed partner products, providing full delivery capabilities of end-to-end customers solutions.

Product Development
Product Reselling
Commercialisation

Client engagements